The Impact of Technology on the Strategic Management of a Knowledge-Intensive Project Organization

Abstract

In the era of rapid technological advancement, knowledge-intensive project organizations (KIPOs) are increasingly leveraging technology to enhance strategic management processes. These organizations, characterized by their reliance on specialized expertise, innovation, and project-based work structures, must continuously adapt to evolving technological trends to maintain competitive advantage and achieve strategic objectives. The primary aim of this study is to examine the impact of technology on the strategic management practices of knowledge-intensive project organizations. Specifically, it seeks to explore how technological tools and platforms influence strategic planning, decision-making, knowledge sharing, and organizational performance. A mixed-methods approach will be adopted. Quantitative data will be collected through structured questionnaires administered to key management personnel, project managers, and IT professionals within selected knowledge-intensive project organizations. Qualitative data will be obtained via semi-structured interviews to gain deeper insights into the practical experiences of using technology in strategic management. Data analysis will involve descriptive statistics for the quantitative aspect and thematic analysis for the qualitative data. Preliminary findings suggest that technology significantly enhances strategic management in KIPOs by streamlining knowledge management, improving communication, enabling data-driven decision-making, and fostering innovation. However, challenges such as high implementation costs, resistance to change, and cybersecurity risks are also identified as critical factors that influence the effectiveness of technology adoption. Technology serves as both a driver and enabler of strategic management within knowledge-intensive project organizations. Its effective integration into strategic processes enhances organizational agility, innovation capacity, and competitive positioning. Organizations must, however, address accompanying challenges to fully realize these benefits.