Ronal Surya Aditya¹, Fitriana Kurniasari S², Ah.Yusuf³, Joko Suwito4
1,2&3Faculty of Nursing, Airlangga University, Indonesia
4Health Polytechnic of Ministry of Health in Surabaya, Indonesia
Email: suryaronal@gmail.com
Abstract
Methadone Maintenance Therapy Program (PRTM) is a service of maintenance given to IDUs who are in public health centers, such as the provision and delivery of Methadone (as legal drugs) taken orally (taken by mouth), to replace the drugs (illegal drugs) consumed by injecting. The development of these services requires management to achieve the optimum quality of service from the health providers. This study aims to explore the experience of the services of health workers in conducting PRTM at the Manukan Kulon and Jagir public health centers. The study design was qualitative with phenomenological approach. In-depth interviews with participants who act as service giver of Methadone in Rehabilitation Therapy at Jagir and Manukan Kulon Public Health
Centers. This research resulted in six themes, namely, the person in charge of PTRM at public health center has a role and dual tasks which affect the optimal service given at the public health center, receiving or feeling relived to do multiple roles, implementation of monitoring and evaluating roles are optimal, the implementation of the organization role is optimal, the implementation of the role for monitoring and evaluation systems are optimal, barriers to implement the PTRM service at public health center due to the limited employee in terms of quantity and the behavior of rehabilitation clients. The hope of the person in charge of the implementation of PRTM at the public health center and the management is to increase attention and empowerment on methadone rehabilitation
clients. The conclusion of this study is that there are dual roles accepted by the health workers.
Keywords: Phenomenology, Health Workers Experience, Methadone.