1Lord Emmanuel Yamoah | 2Isaac Yornu | 3Eric Boafo Dadzie |
1,3Department of Purchasing & Supply, Takoradi Technical University
3Procurement Directorate, Accra Technical University
This research as a case to analyse the effects of the Covid-19 supply chain interruption on supply chain performance. The study’s goals were to assess how much the Covid-19 supply chain interruptions impacted Kantanka Automobile firm’s supply chain performance and to identify the firm’s steps to lessen the disruptions’ impact. A descriptive and analytical sample survey was employed for the study, and the researchers purposefully chose 2-line managers (heads of departments) to participate. In addition, a closed-ended interview was employed as the research tool for the study.
According to research findings in the literature, the Covid-19 Pandemic caused supply chain disruptions, including demand, supply, process, and environmental disturbances. In order to lessen the impact of the COVID-19 supply chain interruptions, supply chains also developed tactics such as protecting inventory from damage, local sourcing, staff training, coordination with other supply chain members, agile manufacturing, and improved incoming material visibility. The study’s findings also indicate that the Covi-19 supply chain disruption has had a detrimental impact on Kantanka Automobile’s supply chain performance via revenue losses from operations suspension, company closures, delays, and customer losses. The study’s implications for business practice were that supply chain participants might use various mitigation techniques to maintain high-performance standards even when the world experiences Covid-19.
Keywords: COVID-19 Supply Chain | Supply Chain Disruption | Supply Chain Performance