The Relationship Between Stakeholder Management and the Outcomes of the Procurement Process of Ghana Health Service

Pearl Tamaklo¹ Grace B. Addey² Austin Kanyoke³ Raphael Aryee⁴

Institute of Distance Learning, Kwame Nkrumah University of Science & Technology

Statement of Research Problem

According to Bryson (1995) and Moore (1995), attention to stakeholders is very important throughout the strategic management process because it is a success for public organizations and certainly survival depends on satisfying key stakeholders. This means moving up the value chain to ensure that the function is involved much earlier in the decision-making processes and clearly demonstrating how active involvement adds tangible value to both the bottom and the top lines. However, not much study has been conducted on the influence of stakeholder management on procurement in public service organizations in Ghana particularly the GHS which is one of the largest public service organizations in Ghana and which also has a huge and critical procurement function. Thus there exists a knowledge gap regarding stakeholder management and procurement practices in public service organizations in Ghana with particular reference to the GHS.  Flowing from the above, specific issues of interest calling for this research are outlined as follows: Extent and nature of stakeholder involvement in procurement processes¹; Timeliness of involvement of stakeholders in procurement processes²; and Extent or level of attention given to stakeholders in relation to availability of communication channels within and outside the organization³. This study therefore sought to assess the impact of stakeholder management on the procurement process in a public service organization such as the GHS. This project work will develop a model aimed at addressing the above mentioned issues.

Keyword: Stakeholder Management, Procurement Administration, Procurement Process

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