Author: Ebenezer Essilfie-Baiden
School of Finance & Financial Management
Business University of Costa Rica
Email: essilfiebaiden@gmail.com
Abstract
Procurement of network equipment constitute a major part of mobile telecommunication business. These equipment’s are very expensive and purchasing them require the establishment of a sound process in the execution of procurement projects. Most equipment’s are procured to catch up with technological innovations, competition, customer pressure for quality services, etc. This research examined the critical factors that a project manager need to look out for when undertaking a telecommunication network equipment procurement project in Ghana, using MTN Ghana as case study. Eleven critical success factors were identified and ranked in order of importance: Supplier Process and Time, Price, Technological standard, Relationship with Supplier, Top Management support, System training and documentation, System integration, Security, Change management, Performance measurement, Risk The process of conducting procurement was also examine and a new process suggested.
Keywords: Critical Success Factors, Procurement projects, Project Management
