Authors: 1Victoria Adzo Bansah & Dr. David Ackah,PhD.2
Email: drdavidackah@gmail.com/victoriab96@gmail.com
1Procurement Officer, Toyota Ghana Company Ltd, &
2President, Institute of Project Management Professionals
Abstract
The study examined the impact of supplier performance on corporate success with the searchlight on the operations of Accra Brewery Limited, one of the leading breweries in Ghana. The study had the objective of understanding, the general knowledge of supplier selection, evaluation, assessment and monitoring criteria as well as techniques at ABL, evaluating the benefits resulting from effective supplier performance management programs whiles identifying the challenges encountered in managing suppliers at ABL. In conducting the study, the researcher employed the purposive sampling technique to solicit views from key officials within the supply chain management unit of the company as well as some suppliers using questionnaire technique as research instrument. Statistical Package for Social Science (SPSS) was used in analyzing both qualitative and quantitative data obtained from the field. The study uncovered the facts that supplier selection techniques employed by ABL includes selecting suppliers on the basis of Quality, Delivery, Reliability, Product performance, knowledge and previous successful supplier records. It also came to light from the study that one core challenge facing ABL in managing supplier performance lies with honouring the social sustainability concept. Recommendations made called upon the authorities of ABL to advance a cohesive supplier development program by exposing local suppliers with inadequate experience to some kind of capacity building to shore up their ability to help achieve corporate goals and objectives. The study also concluded that in order to harness efficiency and effectiveness in its supply source management programs, the company pays closer attention to the origin of its materials by examining and monitoring how supplier’s products and services are designed.
